Nov 29, 2023
[Track1_1] Backend.AI Enterprise Customer Support ABC - Jonghyun Park (Lablup)
Jonghyun Park
Co-Founder / Research Director
Nov 29, 2023
[Track1_1] Backend.AI Enterprise Customer Support ABC - Jonghyun Park (Lablup)
Jonghyun Park
Co-Founder / Research Director
Overview
Backend.AI's enterprise support services mean an ongoing partnership with you, not just a product installation. From scheduling the installation, we work closely with your sales and devops teams to provide customized installation and service optimization. After the installation is complete, we provide ongoing support that is responsive to customer feedback and needs, starting with user guide sessions. This presentation will provide an introduction to how we interact with Backend.AI enterprise customers.
About the presenter
- Director of Research, Lablup
- Ph.D., Department of Forensic Physics (Single Molecule Biophysics)
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